Privacy Policy

1. Introduction Welcome to EcoWashly. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.

2. Data We Collect We collect the following types of personal data:

  • Identity Data: Name, surname, and username.

  • Contact Data: Email address, phone number, billing, and shipping address.

  • Financial Data: Payment details (processed securely by third-party providers).

  • Transaction Data: Purchase history, order details, and payment confirmation.

  • Technical Data: IP address, browser type, and website interaction data.

  • Marketing and Communication Data: Preferences for receiving promotional materials and customer feedback.

3. How We Collect Data We collect data in the following ways:

  • Direct Interactions: When you register, place an order, subscribe to newsletters, or contact customer support.

  • Automated Technologies: Cookies and similar technologies that track your website usage.

  • Third Parties: Payment providers, analytics services, and advertising partners.

4. How We Use Your Data We use your personal data for the following purposes:

  • To process and fulfill orders, including shipping and returns.

  • To provide customer service and respond to inquiries.

  • To improve our website, services, and product offerings.

  • To comply with legal obligations, such as tax and fraud prevention.

  • To send promotional communications (only if consent is given).

5. Data Sharing and Disclosure We do not sell, rent, or trade your personal data. However, we may share data with:

  • Service Providers: Payment processors, delivery services, and IT support.

  • Legal Authorities: When required by law or in case of fraud prevention.

  • Marketing Partners: To provide personalized advertisements (if consented).

6. Data Security We implement technical and organizational measures to protect your data, including encryption, secure servers, and restricted access. While we strive to safeguard your information, no system is entirely foolproof, and we cannot guarantee absolute security.

7. Data Retention We retain your personal data only as long as necessary for the purposes stated above. After this period, data is securely deleted unless required for legal compliance.

8. Your Rights Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your data (subject to legal restrictions).

  • Object to data processing for direct marketing purposes.

  • Request data portability.

  • Withdraw consent for data processing at any time.

To exercise your rights, contact us at support@ecowashly.com.

9. Cookies and Tracking Technologies We use cookies to enhance user experience, analyze traffic, and provide targeted advertisements. You can manage cookie preferences through your browser settings.

10. International Data Transfers As we operate internationally, your data may be processed outside the EU. We ensure adequate protection through data protection agreements and secure transfer mechanisms.

11. Changes to This Privacy Policy We may update this policy to reflect changes in laws or business practices. We encourage you to review this page periodically for updates.

12. Contact Information If you have any questions about this Privacy Policy or your data, please contact us at:

EcoWashly [Company Address] [Your Contact Email] [Your Phone Number]