Terms and Conditions

1. Definitions
In these Terms and Conditions, the following definitions apply:

  • Company: EcoWashly, based in the Netherlands, operating under Chamber of Commerce number [YOUR KvK NUMBER].

  • Customer: Any natural or legal person who places an order with EcoWashly.

  • Agreement: The purchase agreement between EcoWashly and the Customer.

  • Products: All goods offered and sold by EcoWashly, including but not limited to Eco Dishwasher Strips and Eco Wash Strips.

2. Applicability
These Terms and Conditions apply to all offers, orders, and agreements of EcoWashly. Deviations are only binding if agreed upon in writing.

3. Prices and Payments

  • All prices are in euros and include VAT unless otherwise stated.

  • Payment must be made in full and in advance using the available payment methods.

  • EcoWashly reserves the right to change prices without prior notice.

4. Delivery and Shipping

  • EcoWashly delivers worldwide unless otherwise stated.

  • Delivery times are indicative and not binding. Exceeding the delivery time does not entitle the Customer to compensation or cancellation.

  • Shipping is at the Customer's risk. EcoWashly is not liable for loss or damage during transport.

5. Returns and Right of Withdrawal

  • The Customer has the right to withdraw from the purchase within 14 days without stating a reason.

  • Returns are only accepted if the Products are unused and in their original packaging.

  • Return shipping costs are at the Customer’s expense.

  • Refunds will be processed within 14 days of receiving the returned items.

6. Warranty and Liability

  • EcoWashly guarantees that the Products meet reasonable requirements of reliability and usability.

  • The warranty expires in case of improper use, incorrect maintenance, or modifications by the Customer.

  • EcoWashly is not liable for any damage, direct or indirect, arising from the use of the Products.

  • Use of the Products is entirely at the Customer’s own risk.

  • EcoWashly is not responsible for any allergic reactions, skin irritation, or other health issues resulting from the use of the Products.

  • EcoWashly is not liable for any damage to clothing, washing machines, or other appliances caused by the use of its Products.

  • EcoWashly is not responsible for any environmental impact caused by the disposal of its Products. The Customer is responsible for correct disposal according to local regulations.

  • EcoWashly does not guarantee specific cleaning results and is not liable if the Customer is dissatisfied with the performance of the Products.

  • EcoWashly is not responsible for potential compatibility issues with specific washing machines, dishwashers, or fabrics.

  • Any claims regarding defects or complaints must be reported within a reasonable period after discovery.

7. Force Majeure

  • EcoWashly is not liable for any delay or failure due to force majeure, including but not limited to natural disasters, strikes, pandemics, and transportation issues.

8. Privacy and Data Protection

  • EcoWashly processes personal data in accordance with the General Data Protection Regulation (GDPR).

  • Personal data is used solely for order processing and will never be shared with third parties without the Customer’s consent.

9. Intellectual Property Rights

  • All intellectual property rights to the Products, texts, images, and other content remain the property of EcoWashly.

  • It is not permitted to copy or commercially use any content without EcoWashly’s written consent.

10. Disputes and Applicable Law

  • All agreements and disputes are subject to Dutch law.

  • Disputes should preferably be resolved amicably. If this is not possible, disputes will be submitted to the competent court in Amsterdam.

11. Changes to the Terms and Conditions

  • EcoWashly reserves the right to modify these Terms and Conditions at any time.

  • The most recent version of the Terms and Conditions is always available at [YOUR WEBSITE URL].